The art of sales is always changing. It went through a disruption the past year. To thrive and drive revenue, sellers need to adapt to the changing digital landscape. This Gartner report highlights what sales leaders can expect in the coming years and what they can do to stay ahead of the curve.
Gartner predicts, “By 2025, 80% of B2B sales interactions between suppliers and buyers will occur in digital channels.” This special Gartner report will tell you how to stay relevant in this digital revolution. According to Gartner, this report will help organizations prepare to build adaptive sales models and systems that will:
Align with customers’ changing expectations, engaging the “everywhere customer” effectively
Improve the digital skills of sellers to enable them to sell with digital channels
Invest in technology to support hyperautomation objectives using AI to execute basic sales tasks, detect buying signals and predict business outcomes
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