To maintain high service levels amid industry challenges, utilities must automate processes and workflows to perform tasks faster and more cost-efficiently.
Managing utility field services is a highly complex endeavor. Coordinating field crew workers and equipment across the vast service areas both electric and gas utilities support require teams of administrators, timely access to field data, volumes of paperwork, and the industry’s most advanced high-performance computing systems. While routine inspections and maintenance work can be planned in advance, outages occur unpredictably, disrupting field crew operations and impacting the lives and businesses of customers throughout the community.
So, what are the greatest challenges facing utility field services administrators today, and how can an investment in new, emerging utility field service software help them better ensure service uptime? Read the guide to find out.