Quotes on churn from some of the most prominent SaaS professionals
Churn is the enemy of every SaaS business.
A customer who leaves before you have recouped your cost of acquisition is the worst possible outcome: worse than not signing up a customer at all. We have collected the advice of some of the world’s most successful and outspoken investors and SaaS C-suite executives for an insight into meeting the churn challenge head-on.
This book shares quotes from:
Bill Macaitis - ex-CMO of Slack
Patrick Campbell - ProfitWell
Elizabeth Glover - Zuora
Nina Pepper - Vizolution
and many more..
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