These five problem-solving tools can each be used to look at a particular problem from a different perspective, helping you acquire the skills needed to perform your role effectively.
Most people take an unstructured approach to problem solving and although this can be successful, the solution they come up with may not always be the best one. A major disadvantage of an unstructured approach is that it is easy to hit a roadblock and convince yourself that the problem cannot be solved or that your solution cannot be implemented for practical reasons.
The five problem-solving tools described in this eBook are:
Six-Step Problem Solving Model
The Drill Down Technique
The Four Frame Model
Eight Disciplines of Problem Solving
The Cynefin Framework
Each of the five problem solving tools in this eBook approaches problem solving in a different way. This can help you to find solutions that might not be immediately obvious and to compare possible solutions before choosing the best one.