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"The Customer Education Playbook"
A Methodology for Developing Impactful, Engaging, and Measurable Customer Education Programs
The Customer Education Playbook provides the most comprehensive, validated methodology for developing, implementing, and evaluating a customer education program. Whether you're looking to scale onboarding, grow your brand, drive customer engagement, or become the new professional standard, this methodology is your guide to engaging and impactful customer education.
By adopting the Customer Education Playbook you'll be able to:
- Connect customer education to broader business goals
- Develop, implement, and distribute a dynamic content strategy
- Get organizational buy-in and engage your SMEs
- Identify opportunities to improve and maintain relevance
- Measure the impact of training on customer success and revenue
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