The idea of the self-service digital worker pays dividends for businesses undergoing this transformation. Traditional automation essentially shied away from empowering workers, but they are the experts in their respective fields -- so why not leverage that knowledge to create better outcomes all around?
For the largest enterprises in technology, increasing value has always been an absolute priority. So how is a company with a 60% compound annual growth rate, a thousand processes to automate, and around 1500 global stakeholders going to achieve this? By scaling.
A business unit may already have implemented RPA. APls might also play a role. But they all must be measured to ensure they create effective business outcomes. And that’s where the second part of the equation comes into play.