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"Responding to Digital Disruption: 6 Lessons Australian Government Organisations Can Learn from Westpac, New Zealand and Woolworths"
Key elements Australian government organisations should consider when developing a digital strategy, and the methods that can be used to overcome the challenges on the road to digital transformation.
It is no secret digital disruption is here to stay, transforming the way companies - both public and private - interact and engage with their customers.
While disruption presents significant opportunities for the Australian public sector, the biggest risk facing government leaders and executives is not to take any action at all.
Traditionally, there has been a lack of urgency for government to deliver fast, efficiency and cost effective services to citizens.
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