How to use Facebook Messenger to drive customer engagement, loyalty and sales.
2016 has proved chatbots and messaging apps have become the next big thing in customer engagement and personalization. With over 1 billion monthly active users, Facebook Messenger is now the place to connect with customers whether online or in the real world.
Download this free eBook as your all-inclusive guide on everything you need to know about using Messenger with brand agents or chatbots to drive customer engagement, loyalty, and transactions.
In this eBook you'll learn how to:
Blend social media and messaging apps to drive engagement
Balance the best of chatbots and human agents
Compress sales cycles with conversational marketing
Use Messenger to improve customer experience
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