Follow the five steps outlined in this checklist to make the switch between telephony vendors as seamless as possible.
Over the past few years, the telephony market has been revolutionized by three emerging technologies: Voice over IP (VoIP), converged networking, and cloud computing. All three of these technology advancements offer benefits over standard analog telephony services. Even if you have already deployed one of these solutions, you may want to switch providers to better match your organization's needs and requirements. Follow the five steps to identify if you need to switch telephony vendors and how to transition over smoothly.