In 2020, the world came to a standstill. Data from the Global Business Travel Association (GBTA) shows that 93% of companies stopped international travel and 72% canceled domestic travel last year. At Uber, all business travel was halted unless deemed critical by leadership.
We spoke with Physititia Grant, Uber’s Global Lead of Travel and Expense, and Terrence Donovan, Travel Supplier Manager at Uber. They weighed in on what the future of business travel might look like as the world recovers and how Uber is navigating the landscape.