5 traits that allow HROs to succeed in spite of their hazardous environments.
A High Reliability Organization (HRO) is one that has been successful in avoiding disasters despite being in a high risk field where accidents can be expected due to complexity.
In an effort to find out just how they do it, Karl Weick and Kathleen Sucliffe uncovered five elements that HROs have in common. These traits are essential for avoiding significant failure or catastrophic events despite operating in a hazardous environment where lives are at stake.
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