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"How Prevea Health Reduced No-Shows with Digital Engagement"
Free Case Study for Healthcare Leaders and Professionals
Prevea Health implemented a digital strategy to modernize access to care, patient engagement across its other access channels needed to catch up. While patients who self-scheduled appointments online received actionable pre and post-visit notifications over email and text message.
Patients who received phone call notifications frequently voiced their demand for change. They couldn’t easily reschedule, cancel, or prepare for their appointments
without making an additional call to Prevea’s call center.
Client-branded and mobile-friendly, DocASAP Actionable Reminders support configurable confirmation messages, directions, links to educational materials and
digital healthcare forms. After adding DocASAP Actionable Reminders to appointments scheduled via phone and in-person, Prevea’s baseline no-show rate of 5% dropped to 4%.
Download this free case study to learn
- How the patients who self-scheduled appointments online received actionable pre and post-visit notifications over email and text message.
- How Prevea closing gaps in care with patient outreach.
- Why Prevea chose to implement DocASAP Actionable Reminders to send digital pre and post-visit reminder notifications.
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