Engage with your customer through personalisation and define a stronger brand to win loyalty and reduce abandonment -- Exclusive look at the Travel and Leisure sector
Are you working in the Travel and Leisure space and dealing with Customer Experience on a day-to-day basis? Do you want to learn more from the competitors and build B2B connections? Or simply want to stay ahead of the curve by being the first to follow through on the latest customer needs and desires?
Great news, we are bringing our famous Customer Experience Transformation event to you! Taking place in London 24-25 February 2016 this meeting is designed to address the challenges that Heads of Customer Experience face. No theory talks, only real-life case-studies covering a range of topics from personalisation, cultural change, multichannel management, employee engagement, digitalisation and so much more.
Join the 50+ top companies to take your customer experience management to the next level, learn about upcoming trends and take away the key lessons to promote back in your own company. Moreover, address those questions that you have been working on and haven’t yet found the best solution by networking with thought leaders who have experienced these and already have a strategy in place.