This report takes real support data from hundreds of OSS packages across different organizations to analyze the statistics, realities, and results of open source in the field.
This report takes data from our extensive database of customers to present the real story on open source support and how it insulates organizations from licensing, conﬁguration, and production risks. We're presenting this report now as there's unprecedented adoption rates of OSS across every industry and our own tracking shows support requests have grown 50 percent in the past two years. A very big issue indeed.
Dive into the background, skip to the data, or browse the case studies. It's all here for you to discuss and decide on the best course of action.