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"Nutanix Case Study"
Nutanix gets rapid results using AI for IT support
Nutanix saw the Moveworks AI platform as an opportunity to deliver more efficient IT support, but also as a way to get more value out of several existing SaaS platforms.
Moveworks guided Nutanix through a 3-step process to launch the full functionality in less than 2 months.
- 35% of IT support issues now resolved autonomously by Moveworks
- 7 seconds average time for Moveworks to fully resolve support issues
“With Moveworks the results were immediate. We had a delightful user experience and improved productivity across the company within the first few days of rolling it out, not weeks or months later. Moveworks is a rare breed of technology that immediately provides value back that we can invest in other areas of IT.”
—Wendy M. Pfeiffer, CIO, Nutanix
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