Communicating in global markets is critical to business, yet engaging the 72% of internet users who don?t speak English is a huge challenge for many companies. That?s where multilingual chat comes in.
Download this eBook on GeoFluent Chat, Lionbridge’s advanced machine translation solution. GeoFluent Chat helps overcome the global communication challenge with the industry’s most advanced real-time translation solution. Its seamless integration into common chat applications enables existing agents to engage with chat users in their native language. The benefits of online chat are clear:
Improved conversion rates
Increased productivity of chat agents and overall call center
Deflected calls and emails to a lower-cost support channel
Increased first-contact resolution
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