Read this comprehensive guide designed to help you meet the challenge of defining a Unified Communication strategy that spans multiple domains.
IP Telephony provides the foundation for meeting today's need for Unified Communications (UC) in the enterprise. The basic premise of UC is to foster instant communication between workers beyond the traditional phone and email and into voice, video, IM, and wireless.
This guide is intended for both IT staff and voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy.