See our new data on consumer behavior in the healthcare space.
Astound’s latest health and life sciences report provides invaluable insights on the current state and future of HLS online, compliant commerce, and why embracing digital patient engagement solutions is the key to driving loyalty, brand valuation, and revenue.
The latest report from Astound Insights, Transforming the Global Healthcare Consumer Journey: Now and Beyond Covid-19, which surveyed 1,000 global healthcare consumers, revealed:
Virtual visits increased by 94% since the onset of the pandemic.
32% utilized a telehealth appointment to speak to their healthcare provider.
Use of appointment scheduling via online portals increased by 20%.
Globally, more than 60% of patients surveyed feel they do not have adequate access to healthcare.