There are two types of complexity in any organization. Use one to your advantage, and completely eradicate the other.
Do you consider your organization to be “complex?” You may be surprised to find that what you may perceive as routine, others may consider to be quite complex. In fact, complexity has two sides to it. While some may judge it to be “bad” at all times, complexity actually has a beneficial side--if you know how to use it to your advantage.
This white paper defines complexity (good and bad) and includes a checklist of seven “Ps” to help you identify whether or not your organization is considered to be a complex enterprise. It discusses the top strategic challenges of enterprise customers and what actions you should be taking to address complexity in your organization.