10 tips for setting objectives and measuring results
For online sellers working with outside fulfillment partners, it is essential that they have a clear way to measure the performance of the fulfillment warehouse. Unfortunately, establishing a KPI metrics management program is often not a high-priority for growing eTailers.
This easy-to-read eBook covers the typical mistakes made and offers 10 tips to help:
Choose the right metrics
Ensure alignment on service expectations
Avoid service failures
Turn your fulfillment operation into a competitive weapon