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"It's Time to Control the Customer Journey End-To-End"
Learn why online travel and tour operators need to take direct ownership of the insurance products they offer.
What if, as a product owner in the travel and leisure industry you could design and implement your own travel insurance products? What if those products automatically paid out to your customers without them having to go through a claims process?
Learn how to create travel insurance that Millenials love!
Millennials represent a huge economic opportunity. Accounting for almost a third of the world’s population, their spending power now exceeds any other generation. Yet, they increasingly do not purchase travel insurance, meaning travel operators and airlines are missing out on ancillary revenue opportunities.
As the first digitally native cohort, millennials have high expectations for online experiences. Globally, 80% of millennials want personalised customer engagement with vendors, and more than 83% feel the experience a company provides is just as important as its products.
Offerings must therefore be customised and meet the full breadth of millennial needs; delivering experiences with quality product and services, as well as relevant value-added items such as insurance.
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