Do you conduct business with clients on the phone? If so, your vocal persona is all-important. Here’s how to gain maximum influence when visuals are absent.
How important is your vocal presence on the phone? It’s always a contributing factor in how people perceive you and your team, of course. But in some cases, your voice constitutes your entire persona in the minds of listeners. So when it comes to doing business, you’re taking a considerable risk by ignoring the qualities you project vocally.
Given the weight your voice carries in phone communication, here are nine strategies you can use to improve your vocal presence.