Live Video Help Delights Customers and Accelerates Online Sales
As best-in-class retailers are grasping the importance of maintaining a consistent, personalized experience across in-store and online interactions, the popularity of online live video assistance is exploding across a variety of platforms, enabling a better customer experience.
Download the new report from Vee24, How Live Video Assistance Brings In-store Experience and Results to your Ecommerce Channel to discover how merchants are using integrated voice, video, text and co-browsing to deliver results for both shoppers and merchants that are more like traditional retail – in customer satisfaction and sales conversion.
You’ll see how live video assistance can help you:
Improve conversion rates through a better customer experience.
Create higher average order values (AOV) by helping customers find the right products.
Increase customer satisfaction by promptly answering questions and providing details.
Resolve issues quickly by being able to see orders, error messages or product issues.
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