There are many ways to take advantage of the rich set of collaboration tools provided with Microsoft Lync. IT leaders should consider a cap-and-grow strategy where investment dollars in legacy systems are capped and the financial and IT resources are reallocated to grow Lync.
Once the company has a cap-and-grow Lync strategy, IT leaders should consider retirement of legacy infrastructure and how Lync can be leveraged as a replacement technology. Forward-looking IT leaders will consider Lync a strategic UC platform upon which to build a companywide collaboration strategy, rather than just a replacement for a legacy phone system. Get this report to read best practices for a Lync deployment.