You don't have to shy away from conflict in your organization.
The problem with conflict mediation, conflict management, and conflict reduction is that each one positions conflict as the culprit. Whether intended or not, these labels and much of the methods used in the conflict and communication fields reinforce the misconception that if we can remove the conflict, things will be better. When we mediate, manage, or reduce the conflict, we reduce the energy available for productive problem solving. When we respect the tension and use that energy to create instead of destroy, the results can be transformative.
This guide will help you make the transformation by:
Addressing the 4 myths about conflict
Learning The Compassion Cycle - a model for conflict without casualties
Understanding the ten rules of engagement for healthy conflicts
Take the first step of turning conflict into transformation today.
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