Leverage the power of social media by connecting it with internal customer data.
Social media is a goldmine of information, with rich customer data you can use to personalize your messaging and offerings to maximize sales, profits and customer satisfaction.
You can reduce churn, increase loyalty and market more effectively when you understand the reasons your customers are using competitors.
Connect historical, internal data you already have with real-time, relevant social media data to gain a comprehensive view of each customer.
In this eBook, you will how "Combining Social Content with Internal Customer Data", can open the door to opportunities you'd never thought of. Appending your customer data with static data just isn't enough any longer. You can now append social data at an individual level.
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