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"Claims, Trains, and Automation"
MItratech's TeamConnect + TAP for Claims Management
Discover how one of North America’s largest railroad organizations leveraged
Mitratech’s TeamConnect and TAP solutions to streamline evidence intake and optimize the claims management process.
Like many organizations overseeing freight services, this Fortune 500 railroad enterprise was constantly working to stay one step ahead of claims that may end up in litigation. From accidents and employee injury to property damage, derailments, collections, and more, its field team was managing each claim manually, spending extensive time ensuring that all associated material was attached to the appropriate matter.
Knowing that any gaps or opportunities for error could be detrimental in litigation, the company needed a centralized, sophisticated claims management system that could easily track and securely transfer each piece of evidence.
In other words, keeping files and audits in one place using “a central source of truth for all matters and claims material” was mission-critical.
Find out how deploying Mitratech’s TeamConnect and TAP helped this company:
- Securely manage claims and evidence across teams, time zones, and technology
- Strengthen and smooth the communication between the on-the-ground alignment officers and the system storing all of its legal data
- Provide the most accurate and up-to-date information to outside counsel for timely and reliable defense
- Bypass the headaches associated with back-and-forth emails, unreliable internet sources, email file size limits, and firewalls
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