Know about the challenges in 3 key areas of building a SaaS product - Business Management, Customer Service and Product Engineering. Get valuable insights regarding each of these challenging areas.
Building a successful SaaS product is no more measured by the technical quality alone but rather the entire systems capability to help the ISVs run efficiently. The three areas (Business Management, Customer Service and Product Engineering) that we will discuss in this whitepaper are often overlooked by SaaS companies due to time and budget constraints. The idea behind this whitepaper is to explain the challenges that ISVs go through and the reasons behind why ISVs should think through these areas as they build their product. We hope you find this white paper informative towards building a scalable and profitable SaaS product.