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7 Pillars of Customer Experience Management for Operators
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"7 Pillars of Customer Experience Management for Operators"

Including case studies from organisations such as Vodafone and Kyivstar, and step-by-step actions to improve company culture, this is a must-read report for all CEM executives in the European telecoms

Key takeaways you'll love, include:

  • Insights in to how you can embed customer-centricity into your company’s DNA
  • How to digitally transform your organisation to reduce costs and enhance customer satisfaction
  • Knowledge of how to break down silos to deliver seamless experiences that translate into long-term loyalty


Offered Free by: IQPC, Inc.
See All Resources from: IQPC, Inc.

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