Customer support is your first line of defense and front line for customer experience. Learn how some of the best in the business are turning customer support teams into customer experience teams.
In a world where a premium is placed on customer experience it's important to see the what and how to make your business best in class. In this eBook you will see how several well-respected companies are turning their customer support teams into customer experience teams.
Evolve your processes like Slack
Embrace transparency like a Buffer
Expand your team’s role like FullStory
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