This white paper will explore the challenges experienced by quality and IT professionals when they propose to automate a paper-based system or expand their existing electronic system.
If you and your team are responsible for improving the efficiency and effectiveness of quality and compliance in your organization, sooner or later you are likely to face a challenge—getting the support of executives and other departments in either establishing or expanding an electronic quality management system (EQMS).
Most executives cite the high cost of adopting technology as the main reason they reject plans to buy software or expand system usage. There are many reasons for interdepartmental resistance to system adoption, but the most common is the lack of understanding of the value of quality.
This white paper is based on a MasterControl group discussion that explored the underlying factors behind executive and organizational opposition to an electronic quality system. The participants came from regulated companies that use MasterControl software.