The modern workplace has evolved and so has the business phone system.
Personal phones have evolved quite a bit over the past 20 years from those old brick phones to flip phones to the feature-rich smartphones we have today. However, during this same time, the business phone system has changed very little. Walk into most offices today and you’ll find the same thing you would have in the 90s: desk phones that are stuck at desks, expensive hardware that requires an IT staff to maintain, and generally speaking, a complete disconnect between our phone systems and everything else we do online with our computers and mobile devices. Meanwhile, the way people work has changed dramatically. More and more companies are made up of teams that don’t work in the same city, let alone the same office. And new trends in remote working, flex schedules, and the always-on demands of today’s business world are making it increasingly necessary for employees to be able to work just as seamlessly from home, a coffee shop, or an airport as they would at the office. In other words, today’s businesses need a phone system that’s kept up with the times and isn’t tied down to a physical location.
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