Voice interactions with conversational systems have become part of the fabric of everyday life. Whether discussing grocery shopping with a smart assistant, troubleshooting a support issue with a chatbot, or wiring money through a bank's voice response system, voice technology adds a layer of convenience for consumers and businesses alike.
Text to speech is a key element to any customer service channel to make great first impressions and continually engage users through voice.
In this eBook, we'll showcase 4 ways to enhance your customer service engagement with text to speech, specifically within these channels:
Chatbots & Intelligent Digital Assistants
Interactive Voice Response (IVR)
Outbound Call & Messaging Systems
Offered Free by: ReadSpeaker See All Resources from: ReadSpeaker